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2.0

I thought CONAIR was a great brand, until I purchased their Extreme Steam Fabric Steamer with Dual Heat.

They supposedly have a 1 year guarantee, but they make your life so difficult to return a 30 dollar item, that you just won't go through the trouble. I am expected to pay for shipping costs to return a product that came defective. Having to package and ship it is trouble enough, that I can't believe the company actually expects me to, in addition to the former, pay for shipping costs.

My advice to you, don't buy these products online, and don't buy CONAIR

Reason of review: Damaged or defective.

Monetary Loss: $28.

Preferred solution: Full refund.

Conair Pros: First 3 uses when my steamer actually worked.

Conair Cons: That the product just stopped working, Company does not seem to take responsibility, Complications.

Location: New York, New York

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